What is Customer Service?

Your direct online link providing immediate, real-time access to:

• Current job information including job specifications, status, shipment tracking
• Job history - a detailed listing of all orders entered
• Invoices - a listing of all paid and unpaid invoices
• Inventory of jobs warehoused
• Proofs - the ability for customers to view, request changes, and approve digital proofs.

What are the benefits?

• Improved communication in Real Time
• Cost efficiency
• Allowance for improved planning via job tracking

What does it do for me?

• Streamlines order and accounting tasks
• Reduces emails, phone calls/voice mails and faxes
• Provides faster and more accurate A/R reconciliation
• Reduces errors by reducing the amount of re-keying
• Provides consistency of information
• Allows access to real-time information
• Potential to provide faster response for quotes, order placement, and general information
• Makes your life easier